These individuals are primarily concerned with the care of patients and whether they have got sufficient knowledge about health plans. Patient advocate is a role that can be played by an individual or also by an organization that specializes in these services.

Individual advocates liaise between the patients and the provider of the health care service. These individuals normally have a background in matters of health care or social work. They may for example have been doctors or nurses who have changed their focus. The field of nursing has specifically focused on advocacy as part of its training. It is covered as part of nursing ethics. Those with legal knowledge will also find it very relevant. Worth noting is that most of those practicing in this advocacy have a degree in a particular field.

It may primarily entail playing simple tasks such as overseeing transportation of patients or their movement into nursing homes.

Though no licensing or special qualifications are required to offer these services, institutions such as colleges and universities have come up with special programme meant to equip advocates with skills. They organize workshops and others even offer certificates. Basic legal knowledge is also of benefit. One is required to be updated on legislation and rules that have been enacted with regard to self advocacy services. Therefore self education is paramount.

This advocacy entails playing an extremely important role when it comes to communication. He or she has to ensure that the client is fully informed on the requirements of the health provider such as the various stipulated rules and procedures. He maintains that the health care provider has all the vital medical information concerning the client. He or She links the two and therefore ensuring that the client does not undergo any unnecessary strain or anxiety hence speeding up the recovery process.

It is also incumbent upon the advocate to provide the client or family with information such as published literature that he or she thinks are necessary. The same can be extended to the health care provider. He or she also ensures that family members and other concerned parties have been informed on the progress of the patient. Another important role is ensuring the confidentiality of the client information is given priority. Unauthorized persons should not be privy to such information.Dispute solving is part of the advocacy. This involves seeking the help government agencies or even seeking justice from the court. A good example is a conflict with the insurance company.

Advocates may also have positions in organizations that offer advisory opinion on health care issues. They ensure that the organizations put into consideration the interests and concerns of patients when making recommendations. They go a notch higher to ensure promotion of best practices in health care services. The government has been a key player in this by ensuring enforcement of these practices and handling complains through the set public offices.

Personal skills are very necessary in the delivery of these services. In fact those persons who are caring, empathetic and can put themselves in the shoes of the patient are the best for the job. A family member, a child, a spouse or even a chaplain may play this role. Services of professionals such as doctors or nurses may also be sought.